![]() ![]() Please provide the above details so we can proceed further. Could you share one of the problematic fonts with us? This might be easiest if one of the fonts is freely available online and you could point us to where you downloaded it from. Which version of XD are you running (Click on the hamburger >scroll down to the about section which should give you the info)?ģ. Which OS/version are you on? (It sounds like you're on Windows, so you can run winver to get something like Version 1607 OS Build 14393.xxx)Ģ. ![]() With that said, I think the next steps are to collect system information and will try to reproduce the issue. XD may not display fonts installed with the default font manager to the default location (they should show up in Control Panel > Appearance and Personalization > Fonts) ( thread on this topic) You have to restart XD after modifying the system font collection in order for those changes to show up in XDĢ. Customers with a valid support contract can use the provided contact information.To reiterate the steps which I think you've already covered:ġ. If none of the above steps help you get Suitcase Fusion or Universal Type Client to start, you can contact Technical Support using the support form, or by calling 50 for further assistance. If it launches now, you will need to log into your Universal Type Server and synchronize to get your fonts back Select all of the folders inside of the UTC folder and drag them to the desktop If the above does not work, move the client cache may be damaged. Go to /Users//Library/Preferencesĭrag and to your desktop The license type of the downloaded software is shareware. If it launches now, you will need to add your fonts back into the application. Thank you for downloading Extensis Suitcase Fusion 6 from our software library. ![]() Move Suitcase Fusion.fontvault to your desktop In Finder, go to /Users//Library/Extensis If the above steps don’t address the problem, your Fusion vault or database are probably damaged. Open /Users//Library/Preferences in Finder Type in your computer’s administrator password if prompted Launch Terminal from /Applications/Utilities This folder contains session information that may be damaged or out-of-date. If you’re on MacOS 10.7.x, uncheck “Reopen windows when logging back in”.ĭelete the hidden. This is often enough to get the FMCore back up and running. After you’re logged out, just log back in. Go to your Apple Menu and select “Log Out”. You can download the latest installers for Suitcase Fusion and Universal Type Client from the Support section of our website. Make sure that you have the latest update installed While there are no earthshaking new features, this release is fully compatible with the newest operating systems, Yosemite and Windows 8.1. ![]() This article describes common troubleshooting steps if the Suitcase Fusion or Universal Type Client FMCore will not start. As a mature application, this is an evolutionary upgradeand that’s not a bad thing. 4'5 TrueType (Windows), 6 Symbol font, 159'161,162 synchronizing fonts. If this doesn't resolve the problem, follow the instructions below. 141,144 subscripts, 156 substitutes for styles, 145 Suitcase Fusion. This is often enough to jumpstart the FMCore if it has been crashed. Launch Suitcase Fusion 3 from your Dock or Applications folder Un-check the “Reopen Windows when Logging Back In” checkbox ![]()
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